SUPPORT
Something not working?
Email us and a person will reply. There is no ticket system and no bot in front of it.
Contact address not configured for this deployment.
Deleting your account
In the app, open You → Account → Delete account. It removes your interviews, transcripts, scorecards and subscription record, and then signs you out permanently. Nothing is kept for recovery, so it cannot be undone.
If you cannot reach the app, email the address above from the account you signed up with and we will delete it for you.
What happens to my voice
Your speech is transcribed on your own device. The recording is never uploaded — only the resulting text is sent, so the interviewer can respond to what you said and the scorecard can quote it back.
Where the questions come from
They are drawn from candidate reports of real interviews and every one carries a label saying how well attested it is. Where the exact wording could not be established, the question says so rather than presenting a reconstruction as a quote. Questions we could not corroborate at all are not served.
Billing and refunds
Subscriptions bought inside the iOS app are handled by Apple — request a refund through reportaproblem.apple.com, as we cannot issue those. Subscriptions bought on the web are handled by us; email the address above.